Frequently Asked Questions

Pico Laser uses picosecond technology to target pigmentation and tattoo removal with minimal downtime, making it ideal for melasma, age spots, and tattoo removal. Fractional CO2 Laser creates controlled micro-injuries to stimulate collagen production, making it better for acne scars, skin texture, and deep wrinkles. Pico Laser is gentler with 1-3 days downtime, while Fractional CO2 requires 5-7 days of recovery. Your skin type and specific concerns determine which is best for you.

A single Pico Laser session costs RM299-RM599 depending on the treatment area size and intensity. Most patients require 3-6 sessions for optimal results, totaling RM900-RM3,600. We offer package discounts: 3-session packages start at RM799, and 6-session packages at RM1,499. Prices vary based on the specific concern (pigmentation, tattoo removal, or skin rejuvenation). Contact us for a personalized quote after a consultation.

Fractional CO2 Laser typically requires 5-7 days of downtime. You'll experience redness, swelling, and mild discomfort for the first 2-3 days. Most patients can return to light activities after 3-4 days, but avoid direct sun exposure, strenuous exercise, and makeup for 7 days. We provide detailed aftercare instructions including gentle cleansing, moisturizing, and strict SPF 50+ sunscreen use. Most people see significant improvement after 2-3 weeks as the skin heals and collagen remodels.

Results depend on scar severity and treatment type. For Fractional CO2 Laser, most patients see 60-80% improvement after 2-3 sessions. For Dermablate Laser, typically 3-5 sessions are needed. Microneedling usually requires 4-6 sessions for optimal results. We recommend spacing sessions 4-6 weeks apart to allow proper healing. Some patients see initial improvement after the first session, with continued improvement over 3-6 months as collagen remodels. A consultation helps determine your specific treatment plan.

Modern laser technology is safe for most skin types, but some lasers work better on specific skin tones. Pico Laser is safe for all skin types including darker skin. Fractional CO2 requires more caution on darker skin due to increased risk of hyperpigmentation. Dermablate Laser works well on all skin types. During your consultation, our doctors assess your skin type and recommend the safest, most effective treatment. We also use appropriate settings and post-care protocols to minimize risks and ensure optimal results for your specific skin.

Our trial packages start from RM199 and include one full treatment session with a doctor consultation. The trial allows you to experience the treatment, assess your skin's response, and determine if you want to proceed with a full package. Trial packages are perfect for first-time patients who want to test the treatment before committing to multiple sessions. After the trial, we offer package discounts if you decide to continue. All trials include professional aftercare guidance and follow-up support.

Yes, combining treatments often produces superior results. For example, Fractional CO2 Laser for deep scars combined with Pico Laser for pigmentation addresses multiple concerns simultaneously. We recommend spacing combination treatments 2-4 weeks apart to allow proper healing between sessions. Some patients benefit from Dermablate Laser followed by Microneedling with PRP for enhanced collagen stimulation. Our doctors create customized combination plans based on your specific skin concerns and goals during the consultation.

Results are long-lasting but depend on the treatment and your skincare habits. Acne scar improvement from Fractional CO2 is permanent as new collagen remains. Pigmentation results from Pico Laser last 1-2 years; some patients need maintenance sessions annually. Skin rejuvenation results typically last 12-18 months. Results longevity improves with proper sun protection (SPF 50+ daily), good skincare routine, and healthy lifestyle. Maintenance sessions every 6-12 months help sustain results and prevent new damage.

Common temporary side effects include redness, swelling, mild discomfort, and temporary hyperpigmentation lasting 1-2 weeks. Rare side effects include blistering, infection, or permanent pigmentation changes if aftercare is not followed. Serious complications are extremely rare with proper technique and patient selection. Our experienced doctors minimize risks through careful assessment, appropriate settings, and comprehensive aftercare instructions. We screen for contraindications and provide detailed pre- and post-treatment guidance to ensure safe, effective results.

We do not recommend laser treatments during pregnancy or breastfeeding due to limited safety data and potential risks. It's best to wait until after breastfeeding is complete before starting laser treatments. If you're planning pregnancy, we recommend completing your treatment series before conception. Our doctors can discuss timing and create a treatment plan that works with your family planning goals. We prioritize your safety and your baby's wellbeing above all else.

Before your appointment: avoid sun exposure for 2 weeks, stop using retinoids 3-5 days prior, avoid waxing or plucking for 1 week, and discontinue vitamin C serums 24 hours before. Do not apply makeup, sunscreen, or skincare products on the morning of treatment. Arrive with clean, bare skin. Avoid alcohol and blood thinners for 24 hours before treatment. Inform your doctor of any medications or supplements you're taking. Wear comfortable, loose clothing to the appointment.

You can book a consultation through our website, call us at +60 11-5554 5144 (Kota Damansara) or +60 18-946 2888 (Bukit Mertajam), or message us on WhatsApp. Consultations are free and take 20-30 minutes. During the consultation, our doctor assesses your skin, discusses your goals, recommends treatments, and provides pricing. We offer flexible scheduling with evening and weekend appointments available. First-time patients can start with our trial packages to experience the treatment before committing to full packages.

HIFU (High-Intensity Focused Ultrasound) is a non-invasive treatment that uses focused ultrasound energy to stimulate collagen production deep within the skin, lifting and tightening without incisions. A surgical facelift physically removes and repositions skin and tissue under general anaesthesia, with 2-4 weeks of recovery. HIFU offers a gradual, natural-looking lift with zero downtime, making it ideal for patients with mild to moderate skin laxity who want to delay or avoid surgery. Results develop over 2-3 months and last 12-18 months.

Biostimulators are injectable treatments that stimulate your body's own collagen production rather than simply filling volume. Unlike hyaluronic acid fillers that provide immediate volume, biostimulators like Sculptra (poly-L-lactic acid) and Radiesse (calcium hydroxylapatite) work gradually over 3-6 months as collagen builds around the injected particles. The result is a natural-looking volumisation that can last 18-24 months. They are particularly effective for restoring lost facial volume in the cheeks, temples, and jawline.

Dermal fillers (typically hyaluronic acid) provide immediate volume and hydration that can be dissolved if needed, with results lasting 6-18 months. Biostimulators work by triggering your body to produce new collagen — results appear gradually over 3-6 months but last longer (18-24 months) and cannot be dissolved. Fillers are best for precise volume correction and lip enhancement; biostimulators are better for diffuse volume loss and overall skin quality improvement. Many patients benefit from a combination of both.

They are related but distinct. Mesotherapy is a broader technique involving micro-injections of customised cocktails containing vitamins, amino acids, peptides, and hyaluronic acid — it can be used for the face, scalp, and body. Skin boosters are a specific category of mesotherapy using high-concentration hyaluronic acid (e.g., Profhilo, Juvederm Volite) to deeply hydrate and improve skin elasticity. All skin boosters are a form of mesotherapy, but not all mesotherapy is a skin booster. Our doctors will recommend the right formulation for your specific concern.

Yes, we offer flexible payment options for treatment packages. We accept major credit cards which allow you to split payments through your bank's instalment plan (0% interest available with selected banks for 3-12 months). For larger treatment packages, we can discuss a customised payment schedule. Please speak to our front desk team during your consultation to explore the payment options that best suit your budget. We believe cost should not be a barrier to achieving your aesthetic goals.

Yes, initial consultations at Medicyto Clinic are complimentary. During your 20-30 minute consultation, our doctor will assess your skin, discuss your concerns and goals, recommend the most suitable treatments, and provide transparent pricing. There is no obligation to proceed with any treatment after the consultation. We encourage all new patients to book a consultation first so we can create a personalised treatment plan tailored to your specific needs and budget.

A comprehensive acne scar treatment package at Medicyto Clinic typically ranges from RM1,500 to RM5,000 depending on scar severity, treatment modality, and number of sessions required. A basic Fractional CO2 package (3 sessions) starts from RM1,500. A comprehensive programme combining Dermablate Laser, Microneedling with PRP, and post-care skincare can range from RM3,000-RM5,000. We always recommend a consultation first so our doctors can assess your scars and provide an accurate, personalised quote.

HIFU has virtually zero downtime — it is one of its key advantages over surgical alternatives. Immediately after treatment, you may experience mild redness, slight swelling, and a tingling sensation that typically resolves within a few hours. Some patients experience mild tenderness along the treated areas for 1-2 days. You can return to work, apply makeup, and resume normal activities immediately after your session. We recommend avoiding intense heat (saunas, hot yoga) for 48 hours post-treatment.

This depends on the type of laser treatment. After gentle treatments like Pico Laser, you can typically apply mineral makeup after 24 hours. After more ablative treatments like Fractional CO2 or Dermablate Laser, we recommend waiting 5-7 days until the skin has fully healed before applying any makeup. During the healing period, applying makeup over broken skin increases the risk of infection and can impair healing. Our doctors will provide specific aftercare instructions tailored to your treatment.

Sun protection is non-negotiable after any aesthetic treatment. We recommend SPF 50+ broad-spectrum sunscreen applied every 2-3 hours when outdoors. For the first 2 weeks after laser treatments, avoid direct sun exposure as much as possible and wear a wide-brimmed hat. UV exposure after treatment can cause post-inflammatory hyperpigmentation (dark spots) and reverse your results. We recommend medical-grade sunscreens with physical blockers (zinc oxide or titanium dioxide) for the best protection, especially for patients with darker skin tones.

Dermal filler results are visible immediately after treatment. However, you may experience mild swelling and bruising for 3-7 days, which can temporarily make the area appear more pronounced. The final, settled result is typically visible after 2 weeks once swelling has fully resolved. For lip fillers, results are immediate but look most natural after 1-2 weeks. Cheek and jawline fillers settle beautifully within 2-4 weeks. Results from hyaluronic acid fillers last 9-18 months depending on the area treated and the product used.

Yes, with the right maintenance strategy. We recommend a personalised maintenance plan that typically includes annual or bi-annual touch-up sessions, a consistent medical-grade skincare routine, daily SPF 50+ sunscreen, and a healthy lifestyle (hydration, sleep, nutrition). For laser treatments, maintenance sessions every 6-12 months help sustain results and address new concerns. For injectables, top-up treatments every 9-18 months maintain volume and lift. Our doctors will design a long-term plan that fits your goals and budget.

The best way is a face-to-face consultation with our doctors. As a general guide: for acne scars, consider Fractional CO2, Dermablate, or Microneedling with PRP; for pigmentation and melasma, Pico Laser or chemical peels; for sagging skin and lifting, HIFU or thread lift; for volume loss, dermal fillers or biostimulators; for hair loss, PRP or mesotherapy. Many patients benefit from combination approaches. Our doctors assess your skin type, concern severity, lifestyle, and budget to recommend the most effective and safe treatment plan.

Most aesthetic treatments at Medicyto Clinic are available to patients aged 18 and above. For patients under 21, parental consent may be required for certain procedures. Some treatments like HIFU and biostimulators are typically recommended for patients aged 25 and above when natural collagen loss begins. Acne treatments including laser and chemical peels can be performed on younger patients with appropriate medical assessment. Our doctors always prioritise patient safety and will advise on the most appropriate timing for each treatment.